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Frequently asked questions
Quick answers about signing requests, security, and plans. If you need something else, contact us.
What is this product for?
It is an all-in-one document flow: teams send requests for signatures on the real PDF, and everything stays in one thread instead of scattered email attachments. You get a clear trail of who did what and when.
How does the signing flow work?
You upload a PDF, place signature and field markers, add recipients, then send. Each signer opens their link, reviews the document, and signs in the browser. You can track status from your dashboard.
Can a request ask for more than a signature?
Yes. The same request can also ask recipients to provide additional documents or identification (for example scans or uploads you need for onboarding or compliance). Signatures, uploads, and back-and-forth stay in one place so you are not chasing separate inboxes for each piece of paperwork.
How are documents and links protected?
Signing links are unique per request and recipient. Access is gated by your security settings (for example secret codes or other controls you configure). Always follow your own compliance requirements for sensitive documents.
Do I need a paid plan?
You can start on a free tier and upgrade when you need higher limits or team features. See the Pricing page for current tiers and what each includes.
Where can I get help?
Use the Contact page for product questions or feedback. For account and billing issues, check Settings and Billing after you sign in.
Ready to compare plans or start sending requests?
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